Shipping Policy

Effective Date: October 9, 2026

At Bazrro, we aim to make your shopping experience simple, convenient, and reliable. This Shipping Policy explains how orders are processed and delivered.

1. Shipping Coverage

Bazrro delivers across serviceable locations in India. Delivery availability depends on the courier partner and the serviceability of your PIN code.

2. Shipping Charges

Free Shipping: Bazrro offers free shipping on eligible orders, unless a specific product or promotion clearly states otherwise before checkout.

No undisclosed shipping charges will be added to your order.

3. Order Processing Time

Orders are generally processed within 1–3 business days after placement, subject to payment confirmation, product availability, and any necessary order verification.

Orders placed on Sundays or public holidays may be processed on the next business day.

4. Estimated Delivery Time

Estimated delivery is generally 5–10 business days after dispatch, depending on the destination, supplier fulfilment, and courier serviceability.

These timelines are estimates, not guaranteed delivery dates. Remote locations and unforeseen operational disruptions may require additional time.

5. Order Tracking

When tracking is available, we will share your tracking details through the contact information provided at checkout, such as email, SMS, or another available communication channel.

Tracking updates may take some time to appear after dispatch.

6. Cash on Delivery (COD)

COD may be available for eligible products and delivery locations.

Please provide a valid phone number and be available to receive your order. We may contact you to verify your order before dispatch.

7. Incorrect Address or Unsuccessful Delivery

Customers are responsible for providing a complete and accurate delivery address and contact number.

If delivery fails because of an incorrect address, an unavailable recipient, or repeated unsuccessful delivery attempts, the courier may return the shipment to the sender.

Contact us promptly if you need to correct an address. Changes may not be possible after dispatch.

8. Delayed, Lost or Damaged Shipments

If your order is delayed beyond the estimated delivery window, contact our support team with your order number.

If a shipment appears lost or arrives damaged, notify us as soon as possible and provide relevant photographs or other supporting information. We will review the issue and coordinate with the delivery partner as appropriate.

Your statutory consumer rights remain unaffected.

9. Order Cancellation

Cancellation requests should be submitted as early as possible. Cancellation may not be possible once an order has been dispatched.

Eligible cancellations and refunds will be handled according to our Return and Refund Policy and applicable law.

10. Contact Us

For shipping questions or delivery assistance:

Brand: Bazrro
Website: https://bazrro.in/
Email: [Insert your customer support email]
Phone: [Insert your customer support phone number]

We appreciate your trust in Bazrro and thank you for shopping with us.